Compassionate Veterinary Care in Bristol

Welcome to Hearthgrove Veterinary Care, your trusted partner in animal health serving Bristol and the South West. We specialise in comprehensive veterinary services for both small and large animals, combining preventive medicine, advanced surgical procedures, and emergency care, all delivered with a focus on compassion and expertise.

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Welcome to our veterinary clinic in Bristol

Preventive Healthcare & Pet Wellness Programmes

Our tailored preventive medicine services are designed to keep pets healthy year-round. From routine vaccinations and health screenings to bespoke pet wellness programmes, Hearthgrove helps improve longevity and quality of life for your animals while reducing the risk of illness.

Preventive veterinary medicine plans
Vaccinations for your pet's lifetime
Health check-ups and early detection
Nutritional and behavioural advice

Preventive veterinary medicine with check-ups and vaccines

Comprehensive Surgical & Dental Services

We offer a full range of surgical procedures, dental treatments, and advanced diagnostics for pets and livestock. Our experienced surgical team ensures the highest standards of safety and recovery, including dental cleanings, extractions, and oral health management.

Precision veterinary surgery with modern techniques
Complete dental care including pain-free cleanings
Orthopaedic procedures and soft tissue surgery
Advanced diagnostic imaging for better outcomes

Veterinary surgery and dental care for pets

24/7 Emergency Veterinary Services

Unexpected emergencies require swift and reliable care. Our veterinary clinic provides around-the-clock emergency services for urgent health issues in both small and large animals, ensuring immediate access to lifesaving care when it matters most.

Call Now

+44 117 965 4321

Location

2847 Willowbank Road, Suite 3A, Bristol BS8 4AA

Emergency veterinary services for pets in Bristol

Nutritional Counselling for All Species

Proper nutrition is the cornerstone of animal wellness. Our veterinary nutrition experts deliver personalised diet plans and counselling for pets and livestock, including support for special needs such as obesity, allergies, and performance optimisation.

Customised dietary plans for pets and livestock
Support for weight management and obesity
Allergy-friendly and hypoallergenic menus
Expert advice for working farm animals

Veterinary nutrition consultation for pets and livestock

Natural & Holistic Pet Health Solutions

We embrace holistic methods including natural therapies and alternative medicines to support animal wellness. Services include natural supplements, bespoke herbal remedies, and integrative care plans, appealing to clients seeking non-invasive, sustainable health solutions.

Natural Supplements

Organic and herb-based supplements for immunity and vitality

Integrative Plans

Balanced combination of Western and alternative therapies

Stress Reduction

Calming therapies for anxious or reactive animals

Customised Care for Exotic & Non-Traditional Pets

Hearthgrove has dedicated expertise in the unique health requirements of exotic animals such as reptiles, birds, and small mammals. Our team provides species-specific husbandry advice, preventive care, and medical treatments rarely found in general practices.

Tailored care for reptiles, amphibians & birds
Environmental enrichment and habitat advice
Certified veterinarians for pocket pets
Travel health services for international pets

Veterinary care for exotic pets in Bristol

Advanced Technology: Pet Monitoring & Telemedicine

Enhance your pet’s care experience with remote monitoring solutions, smart pet trackers, and telemedicine consultations. Our clinic integrates the latest technology for continuous health assessment and accessible veterinary advice, improving outcomes and client convenience.

24/7 pet health tracker alerts
Online vet consultations from your home
Data-driven health insights and recommendations
Seamless integration with wearable devices

Pet monitoring and telemedicine for veterinary care

Geriatric & Palliative Care for Senior Pets

Specialised geriatric and end-of-life care ensures comfort and dignity for ageing pets. We provide arthritis management, chronic disease support, and palliative plans tailored to senior animals, helping families maximise the quality of their companions’ golden years.

Custom pain management for arthritis & joint discomfort
Palliative care focused on comfort and dignity
Chronic disease monitoring and support
Family guidance and emotional support

Testimonials & Trusted Community Recommendations

“Hearthgrove gave my elderly cat the compassionate palliative care he needed. They walked us through every decision with patience and kindness.”

– Emma R., Clifton

“After a dental emergency with my dog, their emergency team responded quickly and saved his tooth. Truly professional and kind.”

– Mark F., Redland

“Their pet wellness programme has kept my horse in tip-top shape. We rely on their team for everything – from vaccinations to emergency surgery.”

– Alice M., Stoke Gifford

“I trust their exotic pet expertise with my bearded dragon. Their holistic approach keeps my reptile energetic and vibrant.”

– Tom S., Bedminster

“My ferret’s nutrition improved dramatically with their custom diet plan. They even helped with food allergies.”

– Jessica W., Patchway

“From regular checkups to surgical procedures, Hearthgrove delivers excellent, compassionate care for all our animals.”

– Robert H., Yate

Meet Our Veterinary Team

Our experienced team combines advanced medical knowledge with local expertise. Get to know our veterinarians and support staff, each committed to providing the highest level of animal care and community service.

Dr Hannah Smith

Surgical Specialist & Founder

Dr Simon Jones

Nutrition & Holistic Care

Dr Laura Watson

Emergency & Critical Care

Contact & Book an Appointment Today

Ready to give your animals the best care? Contact us to book an appointment, request emergency assistance, or get answers to your veterinary questions. Visit us in person at Willowbank Road, call, or reach out online for prompt, personalised service.

Clinic Hours

Mon to Fri: 8am–6pm

Sat: 9am–4pm

Sun & Holidays: Emergency Only

Contact Details

📍 2847 Willowbank Road, Suite 3A
Bristol, BS8 4AA

📞 +44 117 965 4321

✉️ contact@hearthgrovevet.co.uk

Emergency Access

Available 24/7

📞 Call Ahead if Possible

🚑 Rapid Response Team

Privacy Policy for Hearthgrove Veterinary Care

This Privacy Policy outlines how Hearthgrove Veterinary Care collects, uses, maintains, and discloses information collected from users of our online platform and in the course of providing our veterinary services. We are committed to protecting your privacy and handling your personal data responsibly and in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and other relevant UK legislation.

1. Information We Collect

We may collect various types of information, including personal data, from you in a number of ways, including when you visit our online platform, register for services, make appointments, fill out forms, or interact with us directly.

Personal Identification Information: This may include your name, address, email address, phone number, and payment details if you make a transaction.
Pet Information: Details about your animals, including their name, species, breed, age, medical history, vaccinations, and any other relevant health information necessary for their care.
Medical and Health Information: Detailed records from consultations, diagnoses, treatments, prescriptions, surgical procedures, and other veterinary care provided to your animals. This is crucial for delivering comprehensive veterinary services.
Technical Data: Information about your device and how you interact with our online platform, such as your IP address, browser type, operating system, referral source, pages viewed, and the duration of your visit. This is typically collected through cookies and similar technologies.
Communication Data: Records of our communications with you, including emails and telephone calls.

2. How We Use Collected Information

Hearthgrove Veterinary Care collects and uses your information for the following purposes:

To Provide Veterinary Services: To deliver comprehensive small and large animal care, preventive medicine, surgical procedures, dental care, emergency services, pet wellness programs, and nutritional counselling. This includes diagnosis, treatment, and follow-up care for your animals.
To Personalise User Experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our online platform.
To Process Payments: We may use the information users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To Send Periodic Emails and Communications: We may use the email address to send user information and updates pertaining to their appointments or the care of their animal. It may also be used to respond to their inquiries, questions, and/or other requests.
For Internal Operations: To operate, maintain, and improve our services, including appointment scheduling, record-keeping, and administrative purposes.
For Compliance and Legal Obligations: To comply with legal or regulatory obligations, resolve disputes, and enforce our agreements.

3. How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorised access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our online platform. Sensitive and private data exchange between the online platform and its users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.

4. Sharing Your Personal Information

We do not sell, trade, or rent users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the online platform or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

In the context of veterinary care, your information, specifically pet medical records, may be shared with other veterinary professionals, laboratories, or referral centres where necessary for the best interests of your animal's health and with your explicit consent, unless a medical emergency necessitates immediate action.

5. Third-Party Websites

Users may find advertising or other content on our online platform that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our online platform. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites that have a link to our online platform, is subject to that website's own terms and policies.

6. Your Data Protection Rights

Under the UK GDPR, you have the following rights concerning your personal data:

The Right to Access: You have the right to request copies of your personal data.
The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the details provided below.

7. Changes to This Privacy Policy

Hearthgrove Veterinary Care has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

8. Your Acceptance of These Terms

By using this online platform and our services, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our services. Your continued use of the online platform and our services following the posting of changes to this policy will be deemed your acceptance of those changes.

9. Contacting Us

If you have any questions about this Privacy Policy, the practices of this online platform, or your dealings with this service, please contact us at:

Hearthgrove Veterinary Care
2847 Willowbank Road
Suite 3A
Bristol, South West England
BS8 4AA
United Kingdom